Choose your channel to suit your message
We send and receive information in many ways. Your customers and potential customers are positively bombarded with messages all the time, some from your business, some from your competitors and lots from elsewhere. How can you ensure your message is heard through all...
Neopost Australia announces sponsorship of Ryal Harris
Neopost Australia announces sponsorship of Ryal Harris, race car extraordinaire, in a one-of-a-kind deal that sees Australia’s most successful race car driver team up with the country’s leading...
How to strengthen customer relations
Satisfied customers results in lasting relationships, so organisations are always searching for ways to keep customers engaged. This can be achieved through exclusive deals and great customer service...
Why managing business communications via a single platform is better for total business needs
As businesses evolve from the start-up phase, supporting the overall needs of the organisation requires a revaluation – and perhaps a complete refresh – of internal processes.
How to increase customer satisfaction through effective communications
Good customer experiences result from effective business communications and this helps build the business’ brand. Automation helps companies meet the challenge of personalising communications and...
Financial Relationship Management - Are you across it yet?
Customer Relationship Management has perhaps been the most significant area of investment for businesses across the world over the past 10 years. As the channels of communication broaden...
How to Keep Your Operating Costs Down
Managing operating costs is an integral aspect of running a business. The higher they are, the smaller the margin on each generated sale. This limits the amount of cash available to invest...
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How to Cope with Customer Communications Across Multiple Channels
