Quadient Inspire

Today, delivering an exceptional customer experience (CX) through personalized omni-channel communications is essential to sustaining a competitive advantage, building customer loyalty and driving revenue. However, when taking action on customer experience opportunities, many large organizations face a number of challenges including departmental silos, legacy systems and changing market regulations.  

Quadient’s award-winning CCM solution, Inspire, helps companies around the world design, manage and deliver personalized, accurate and compliant communications across all channels, from one centralized platform.

Inspire Capabilities at a glance

Output Management
• Print, e-delivery, email, SMS, web & mobile
• On-demand & batch communications
• Dynamic and interactive communications

On-boarding
• Digital forms and processes
• Data pre-population
• eSignature integration

CCM Platform Consolidation
• Legacy system integration
• Template migration & consolidation
• Data ecosystem integration

Mobile & Web Approval
• Business user empowerment
• Business user content authoring
• Interactive quote creation
• Web-based collaboration

Compliance Management & Auditing
• Comprehensive tracking
• Synchronised omni-channel preview

Quadient Inspire Benefits

Native Multichannel Capabilities

Quadient Inspire is built to handle both digital and paper channels. Whether it’s mobile, email, social media, web or paper, Quadient Inspire creates, optimizes and delivers communications through multiple channels. 

Cloud Scalability

Quadient Inspire’s ability to operate in a true web services environment means that it can be deployed easily into a private cloud or a hosted cloud. It can even integrate with other cloud-hosted services such as databases or CRM systems.

Effortless Legacy Migration

Most systems require legacy applications to be built from scratch, but this can be both time-consuming and costly. With Quadient Inspire’s flexible architecture, you can transform legacy applications with color, variable elements, and even changing output channels, without having to redo the whole template.  

Lowest Defect Density

With Quadient, we don’t hope for superior quality: we ensure it. Developed with worldwide ISO 9001:2000 certification and CMMI development methodology, Quadient Inspire has the lowest defect density across many industries giving your business total peace of mind.

Single Scalable Platform

Quadient Inspire is a single platform built with multiple, robust capabilities that can be customized to your specific business needs and added on a modular basis. Now your business can expect shorter implementation times, faster adoption rates and minimal training. 

Connecting Data Silos

Quadient Inspire intelligently utilizes data from any enterprise system, databases, flat files and XML data sources without the need for hours of development work with 3rd-party products.

70% Faster Time to Market

Quadient Inspire’s unique object oriented architecture and workflow makes it easy for business users to quickly develop new customer communication templates giving your business increased agility and huge productivity gains.

Highest Volume Production

Quadient Inspire acts as a solid backbone for all your customer communications. It’s been developed to maintain quality, consistency and speed at the highest volumes and levels of complexity.