Quadient Inspire

Neopost’s customer information management – customer data integration solutions are designed for today’s on-demand world

Whatever kind of business you may run, you know that maintaining accurate, up to date records and contact details for suppliers, prospects and above all, clients, is not something you can leave to chance. Customer information management - customer data integration tools should therefore be pretty high on your shopping list.

Neopost is specialized in postal communications and electronic and physical document delivery services. We boast a global presence (subsidiaries based in a total of 31 countries spread over several continents) and have 800,000 customers. We have created a range of customer information management - customer data integration solutions to suit companies both large and small. These tools deal with the A to Z of data management and integration.


Quadient Inspire is an enterprise communication platform enabling your business to consistently deliver relevant personalized messages, at the right time through the preferred channel. This intelligent use of communications has enabled quadient clients to build loyalty that lasts, while driving down costs and reaching new markets and customers.

The Effective Enterprise Communication Platform

Personalised customer communications

Personalised customer communications

user-friendly platform for variable data composition and content management of enterprise-wide customer communications
Process Management & Automation

Process Management & Automation

Oversee and track all communication activities from planning, through to deployment, production, delivery and response measurement.
Response Management

Response Management

Captures, tracks and manages customer responses back into the business environment for greater customer insight, to trigger follow-on actions and generate personalised, relevant communications.
Customer Insight

Customer Insight

Data management capabilities that allow users bring together data silos across your business providing a single view of every customer.
Multichannel Production

Multichannel Production

native multichannel management that produces, optimizes and delivers communications through digital and paper channels.

Quadient Inspire Benefits

Native Multichannel Capabilities

Quadient Inspire is built to handle both digital and paper channels. Whether it’s mobile, email, social media, web or paper, Quadient Inspire creates, optimizes and delivers communications through multiple channels. 

Cloud Scalability

Quadient Inspire’s ability to operate in a true web services environment means that it can be deployed easily into a private cloud or a hosted cloud. It can even integrate with other cloud-hosted services such as databases or CRM systems.

Effortless Legacy Migration

Most systems require legacy applications to be built from scratch, but this can be both time-consuming and costly. With Quadient Inspire’s flexible architecture, you can transform legacy applications with color, variable elements, and even changing output channels, without having to redo the whole template.  

Lowest Defect Density

With Quadient, we don’t hope for superior quality: we ensure it. Developed with worldwide ISO 9001:2000 certification and CMMI development methodology, Quadient Inspire has the lowest defect density across many industries giving your business total peace of mind.

Single Scalable Platform

Quadient Inspire is a single platform built with multiple, robust capabilities that can be customized to your specific business needs and added on a modular basis. Now your business can expect shorter implementation times, faster adoption rates and minimal training. 

Connecting Data Silos

Quadient Inspire intelligently utilizes data from any enterprise system, databases, flat files and XML data sources without the need for hours of development work with 3rd-party products.

70% Faster Time to Market

Quadient Inspire’s unique object oriented architecture and workflow makes it easy for business users to quickly develop new customer communication templates giving your business increased agility and huge productivity gains.

Highest Volume Production

Quadient Inspire acts as a solid backbone for all your customer communications. It’s been developed to maintain quality, consistency and speed at the highest volumes and levels of complexity.