Infographic: Why Using One Communication Channels is Harming Growth
When communicating, it’s sometimes easy for businesses to prioritize their own requirements over their customers’. Perhaps it’s cheaper or just less hassle to use a single channel, and the bottom line is what matters anyway, right? Wrong!
More Channels, More Sales
Whether it’s through letters, emails or social media, consumers are interacting with each other using a mixture of channels. They want businesses to do the same. Multi-channel communications strategies that incorporate digital and print channels are welcomed by customers, and are more likely to generate engagement, satisfaction and sales.
Our infographic details the most effective communication channels.
Find out how OMS-500 empowers you to communicate with customers on their terms
Choose your channel to suit your message
We send and receive information in many ways. Your customers and potential customers are positively bombarded with messages all the time, some from your business, some from your competitors and lots from elsewhere. How can you ensure your message is heard through all the noise?