How to Choose Postage Meters for High-Volume Mail Management
Many large enterprises often choose a backroom management services company to handle their high volume of mail. As a result these suppliers often have to process over 40,000 physical mail pieces every day. This means they need a solid, reliable process with postage meter machines in place in order to do this. However choosing the right machines for such a task is not an easy one and involves taking certain criteria into consideration.
After Sales Support for Postage Meter Machines
After sales support is crucial for any company that has to mange high-volume mailings and a high level of service from your postage meter provider will help your procurement department make the right choice. Any highly capable mail meter machine should guarantee fast turnaround time together with a high level of service management. If you have a high volume of mail to meter and your machines break down, you’ll need immediate technical support. This support needs to be both prompt and efficient. Another important criterion is reliability, not only during the first year but also over the following years. Before investing in a metering solution you need to be able to answer the following question “How many breakdowns will I have per year?”
Your Enterprise’s Mail Metering Needs
Making sure your postage meter provider understands your mail metering needs is business-critical. For example if you have a mailroom that generates 50,000 mail pieces a day and the mail comes in after lunch and needs to be processed before 5pm, what kind of machines do you need? What kind of turnaround are you looking for? All of this has to be taken into consideration.
The Consumable Costs of Postage Machines
Consumable costs like labels, ink cartridges, component replacement as well as maintenance costs also need to be examined. You need to know in advance whether certain things about the machines will incur extra costs for your enterprise. For example an ink filter that may need to be changed often.
Mail Management for Sustainable Development
Selecting postage meters can also be an environmentally-responsible choice for your company. A mailing solutions manufacturer with an environmental policy that focuses on the effect of its activities on the planet and the carbon footprint of its products and services is an ideal choice. And opting for machines that have been developed using an eco-design or recycling approach, featuring a user-friendly sleep mode, will be good for both your business and the environment.
How to increase customer satisfaction through effective communications
Good customer experiences result from effective business communications and this helps build the business’ brand. Automation helps companies meet the challenge of personalising communications and issuing them to the right person through their preferred channel every time.