The Best Way to Engage Your Customers

The Best Way to Engage Your Customers

A business can have thousands of customers and while they can be categorised into a few demographics, for example by gender, age or location, that doesn’t mean that their needs are the same. Individual consumers want to feel special , they don’t want to simply be a number on a spreadsheet.
Managing a Multichannel Communications Strategy

Managing a Multichannel Communications Strategy

If you went back thirty years, business communications were relatively straightforward. Business critical documents, such as letters, invoices and contracts, were sent and received through the post, which meant offices were often filled with large filing cabinets and folders. However, as technology...
Why is There a Growing Need for High-Integrity Mail Processing?

Why is There a Growing Need for High-Integrity Mail Processing?

In the past if you sent the wrong document to a customer it was bad for business. But today it is often a violation of the law if a customer's private data ends up in the hands of a third party. This growing trend towards compliance has led to the need for high integrity and transparency. And as...
6 Ways to Ensure the Right Documents go to the Right Customer

6 Ways to Ensure the Right Documents go to the Right Customer

There are six key phases involved in putting a document integrity system into place for a folding and inserting machine. This process ensures that a document cannot leave a section of the folder inserter until it has been correctly processed (e.g. an insert added). This is an example of Integrated...
What Does Document Integrity Means?

What Does Document Integrity Means?

There are different levels of integrity, and they all help to contribute toward making sure your mail process is compliant. At the first and simplest level, organizations can implement a system to instruct their folder inserter when to accumulate and when to insert a set of documents. This would...
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