The DO’s and DON’Ts when Dealing with Increasing Outgoing Communications

The DO’s and DON’Ts when Dealing with Increasing Outgoing Communications

As businesses grow, they are faced with managing large volumes of outgoing communications . Indeed, not only do they have to manage documents from different sources , but they also need to send them via numerous channels . This can be difficult to oversee effectively, particularly for businesses...
How to Cope with  Customer Communications Across Multiple Channels

How to Cope with Customer Communications Across Multiple Channels

Today’s businesses not only have to deal with an increasing flow of information , they also have to manage it via multiple channels and in multiple formats. However, businesses that cannot handle this effectively can end up wasting time and money on menial tasks. From repetitive data entry across...
6 Ways to Ensure the Right Documents go to the Right Customer

6 Ways to Ensure the Right Documents go to the Right Customer

There are six key phases involved in putting a document integrity system into place for a folding and inserting machine. This process ensures that a document cannot leave a section of the folder inserter until it has been correctly processed (e.g. an insert added). This is an example of Integrated...

Do Customers’ Preferred Channels of Communication Matter?

Effective communication is a challenge for all businesses, and while every customer wants communication to be convenient, this doesn’t necessarily mean digital all the way. If businesses don’t optimize their multi-channel communications they can end up spending more time than they should on...
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